Frequently Asked Questions (FAQ) – Satyamfab

🛍️ Orders & Payments

1. How do I place an order on Satyamfab?
Simply browse your favorite products, select size and quantity, and click “Add to Cart.” Proceed to checkout and complete your payment securely.

2. What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (COD).

3. Is Cash on Delivery (COD) available?
Yes, COD is available on most products across India.

4. Can I cancel my order after placing it?
Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible.


🚚 Shipping & Delivery

5. How long does delivery take?
Orders are usually delivered within 3–7 business days depending on your location.

6. Do you offer free shipping?
Yes, we offer free shipping on selected products and orders above a certain value.

7. How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS/email.

8. Do you deliver across India?
Yes, we deliver to almost all pincodes in India.


🔄 Returns & Refunds

9. What is your return policy?
We offer easy returns within 3–5 days of delivery for eligible products.

10. How do I request a return?
You can contact our support team or use the return option available in your order details.

11. When will I receive my refund?
Refunds are processed within 5–7 business days after product pickup and inspection.

12. Are there any non-returnable products?
Yes, certain items like discounted or clearance products may not be eligible for return.


📏 Size & Product Info

13. How do I choose the right size?
Refer to our size chart available on each product page before placing your order.

14. Are product colors exactly the same as images?
We try to maintain accuracy, but slight variations may occur due to lighting and screen settings.

15. Do you restock sold-out items?
Yes, popular items are often restocked. You can check back or contact us.


👗 Product Categories

16. What products do you sell?
We offer a wide range of women’s fashion including:

  • Sarees
  • Kurtis
  • Salwar Suits
  • Dresses
  • Western Wear
  • Anarkali & Gowns

17. Are your products suitable for weddings and festivals?
Yes, we specialize in ethnic wear perfect for weddings, parties, and festive occasions.


📞 Support & Contact

18. How can I contact Satyamfab?
You can reach us via email, WhatsApp, or contact form on our website.

19. What are your customer support hours?
Our support team is available Monday to Saturday, 10 AM – 7 PM.


🔒 Trust & Safety

20. Is it safe to shop on Satyamfab?
Yes, our website is secured with SSL encryption to ensure safe transactions.